Refund policy

Contact us for questions at vblingcastle@gmail.com. 

Item Issues

We greatly appreciate your business. We strongly recommend handling products with extreme care. Due to the delicate nature of craftmanship of our products, unfortunately, we do not offer refunds in any form, nor store credit in place of a return, or accept returns on sales or gift cards. We will not be held liable or responsible once package has left our warehouse and/or has been signed for upon delivery.